Service
Process until Product Completion
Novel manufacturing based on accumulation of micro-controller technology
We are developing products based on the technology we cultivated in software development for micro-controllers.
We strive to make products using new ideas and perspectives, taking hints from the various leading-edge devices we have developed to date together with numerous advanced manufacturers.
-
Planning
Planning products based on needs
Where are the needs of the client? Projects for the development of new products start from examining the product structure based on the client’s design drawings. USE aims to make products that satisfy the client based on our extensive track record of manufacturing to date, including embedded design and micro-controller development.
Prototyping
Giving shape to ideas
In the prototyping stage, theoretically refined ideas are shaped into a more concrete product. We first examine the structure based on the design drawings, as a theoretical prototype. We create CAD drawings, and check the arrangement of parts, for example, on the chassis. We prepare requirements definition to determine whether the control system is theoretically achievable. For the electrical system, we create a system block diagram using a computer, and use a CPU evaluation board to check its operation.
Next is a “Hand built Prototype”. We make the image on the computer into an actual form, and then verify and evaluate it. For the mechanism portion, we create drawings expanded to the parts from the design drawings. Previously, a mock-up was created to examine the product exterior and check functions. But with the use of 3D printers, the process has become significantly more efficient. For systems, we create a design document, actually program it, and verify and evaluate it.Verifying the commercialization of a product
We repeatedly use hand built prototypes to check the quality and make improvements, and once there is a prospect of commercialization, we make a mold prototype. To mass produce industrial products, a metal mold is required. We make a prototype of the mold, and verify whether the created part will be finished in accordance with the design, and whether there is any hindrance to assembly. The required parts are mounted, and the control system is used and evaluated. We finally test the product to ensure it satisfies the required rating/specification such as impact, heat, and water resistance, and after passing the test, we perform technical standard certification testing, including safety, and this completes the prototype-to-design process.
Production
Demonstrating mass production
Even after completing certification testing, preparations for mass production are required. We prepare the manufacturing process, and create the assembly procedure. We perform a mass production trial by operating the assembly line and assembling the product. The assembly procedure needs to include the steps from assembling parts with screws to the installation of the software. In addition, we prepare a manual for inspection and packaging, and clarify the steps for detection of defective products. The manuals should be easily understood by anyone. Before mass production, we perform trial production of around 100 units on the assembly line, and check and carefully scrutinize the process and the products.
After-sales service
Update products
Industrial products generally have a lifespan. In recent years, battery life has tended to be more of a challenge than the deterioration of the chassis. While the lifespan differs for each product, all products that are mass produced for sale require an after-sale support system for users. On the software side, there are increasing cases of user support being performed through application updates.
Service does not end with the sale, but instead we capture the market needs and sow the seeds for new product development by focusing on after-sales service and listening to the opinions of users.